At first, extremely excited to finally get there to finish our 1 month and half trip in Asia. I don’t know what is improper with being younger in here, possibly youth means bother in the staff’s thoughts, but we weren’t handled the identical approach than others. Go there ». And we did! I’ll clarify shortly: We arrived at noon for check-in, no « whats up » nor « welcome », all we could get was « check in ? 2 nights ? You see the room over there at the highest proper of the building ? But when you are a 25yo couple, make certain to e-book somewhere else. Not even WIFI! Due to my tremendous sensible brain I figured it out myself. All we would have liked was here, comfort, peace, sun and sea. Once within the room, wondering what to do now, since No person got here to clarify how this place works (restaurant opening time, therapeutic massage, breakfast time, check-out time, room cleansing).
You! who’s studying this suggestions, the password is « 12345678 ». Ah.. smiles.. I miss these! We had been seating patiently for 25 minutes and nobody got here to take our order so I walked to the counter pondering perhaps one has to order that approach. We truly felt like we didn’t belong right here, for completely no purpose. Then I went back to my table and guess what ? We requested for two drinks on our next day arrival (LOL there are photos of varied juices over the counter) so my wife confirmed one telling she wished it, the employees appeared pissed off, spoke in Thai after which went again to the kitchen with no explanations! 2 households took a seat subsequent to us, someone gently got here to take orders with a giant smile on her face. All over Thailand we had the possibility to fulfill the very famous “Thai smile”. Overlook about it here, should you don’t have kids or if you’re 25 like us, the one thing you’ll have is a “what would you like again” face. We were hungry so we had lunch and it was really good truly, but guess what ?
That is simply a brief overview of how we have been treated along, and perhaps they just didn’t just like the shape of us (it occurs, I can relate) but it should not occur to customers who pay for a service. I wish she could have launched herself. It hurts me so bad once i read all the great feedbacks of this place, because it confirms all the pieces. Anyhow, the view is ideal, the sunset is astonishing and the beach is empty. I found my towel totally ripped off and covered in dirt 15 meters away from my bedroom. PS: Don’t ASK FOR A DRINK With out PLASTIC STRAW! Additionally, I almost forgot, since they did not talk to us In any respect, we realized on our own (and too late) that canine eat and steal your stuff hanging outdoors in the course of the night time. Nonetheless, I will never come back here. By the best way, who is Pranee? It’s best to take care of everybody on a same stage.
Date of stay: February 2020Trip kind: Traveled as a coupleThis review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hello, I am very sorry in your unhealthy experience with our place. We’re sorry to say that you arrived at our resort at the worst doable time. She is the one which normally takes care of all new guests and makes them really feel welcome. You could possibly say that we should have extra backup, but we are a small resort, and cannot have too many backups to cover any form of situation. So this had nothing to do with younger individuals. Unfortunately, no person instructed her that Pranee had left, and the remainder of the workers dont speak english so they’re very uncomfortable to talk straight with the company. Read our transparency report to learn more. Okay, we’ve a backup, but this lady also work as a therapeutic massage lady, and she was booked for massage at this time. Thats why the late answer. I think this occurred the 7. of february. Tripadvisor performs checks on evaluations as part of our business-leading belief & safety requirements. When I used to be studying your rewiew, I instantly understood that something was very unsuitable right here, so I started to investigate what occurred. After they called Pranee from the hospital, she just dropped all the pieces and went to the hospital. That date, in the morning, the husband of our supervisor Pranee had an accident with a motorbike and was seriousely injured.